Support
Questions, a putt that read wrong, or a purchase that didn't go through? In the app, open Settings, then Support, and send us a message. Or email support@openputt.app. We'll get back to you.
Pairing your TV
On your TV's browser, go to openputt.app/tv. It shows a six-character code. Type the code into the app. The TV and the phone both need an internet connection.
A putt read wrong
Set the phone up as the app shows you, looking straight down, and keep it still. Make sure the ball and the space in front of it are in the picture, and the room is well lit. A ball in strong shadow, or on a mat with a busy pattern, is harder to follow.
Restoring a purchase
Your subscription is tied to your Apple ID or Google account. On a new or reset phone, sign in to the app with the same account, using the same store account you bought it with.
Cancelling
Cancel in your App Store or Google Play subscription settings. It stays on until the end of the year you've paid for.
Refunds
Purchases are handled by Apple and Google, so refunds are too. Request one through reportaproblem.apple.com for the App Store, or from your order history in Google Play.